Introduction

By using the website Zaliver.com (“Website”), you agree to comply with and be bound by the following terms and conditions (“Terms and Conditions”). These Terms and Conditions apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

We reserve the right to update, amend, or modify these Terms and Conditions at any time without prior notice. Any such changes will be posted on this page and will become effective immediately upon posting.

Copyright and Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, data compilations, software, and designs (“Content”) is the property of Zaliver or its content suppliers and is protected by Canadian and international copyright laws.

You are granted a limited, non-exclusive, and non-transferable license to use the Website for personal, non-commercial use only, to access the information about products and services provided on this Website, and to make purchases. Any reproduction, distribution, transmission, display, or creation of derivative works from the Content is strictly prohibited without the express written consent of Zaliver.

Product Information

Zaliver specializes in the sale of high-quality porcelain products. We make every effort to ensure that the products listed on the Website are described accurately. However, Zaliver cannot guarantee the availability of any specific product and reserves the right to discontinue the sale of any product listed on this Website at any time, without prior notice.

Product information on this Website is based on the descriptions and claims made by the respective manufacturers. We do not verify the accuracy, completeness, or reliability of such information and recommend that you read all labels, warnings, and directions provided with the products. For additional product details or concerns, we advise contacting the manufacturer directly.

Payment Terms

All purchases made through this Website require immediate, one-time payment. Zaliver accepts payments via secure payment gateways and only processes payments upon order confirmation. You agree to provide accurate and complete payment information and authorize us to charge the total amount, including applicable taxes and shipping fees, to the payment method you provide.

By making a purchase, you represent and warrant that you are authorized to use the payment method and that the payment details provided are valid and accurate. All transactions are final, and there are no recurring payments or subscriptions involved.

Shipping Policy

Order Processing: Orders will be processed within 2 business days after receiving payment.

Delivery Time:

Orders to Canada: Delivered within 2-5 business days after placing the order.
Orders to other international regions: 2-14 business days, depending on the destination.

Please note that delivery times may vary based on the shipping method, your location, and other factors beyond our control (e.g., weather, holidays). Any delays caused by unforeseen circumstances will be communicated to you promptly.

Shipping Methods:

Orders to Canada – Using reliable local courier services.
Orders to other international regions – Using reliable international shipping services.

Shipping Fees:

We provide free shipping on all orders, regardless of location or order size.

If you have any questions or concerns about shipping, please contact our customer service team.

Refund and Cancellation Policy

Refunds: If you wish to return a product, please contact us within 7 days of receiving the order. The product must be in new, unused, and undamaged condition with all original packaging. Refunds will be issued to the original payment method, minus any applicable shipping or processing fees.

Cancellations: Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled. For cancellations, please contact our customer service team immediately.

Pricing Errors: Zaliver reserves the right to cancel or refund orders due to pricing errors or any other issues at its discretion. If an error is discovered in the pricing of a product in your order, we will notify you and allow you to either cancel the order or proceed with the correct pricing.

Third-Party Services

Our Website may contain links to third-party websites or services that are not operated or controlled by Zaliver. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that Zaliver shall not be responsible for any damages or losses caused by your use of any third-party websites or services.

Limitation of Liability

This Website, including all Content and services provided on it, is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Zaliver and its affiliates, directors, officers, employees, agents, contractors, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from the use of this Website, even if we have been advised of the possibility of such damages.

This limitation of liability applies to any damages arising from loss of data, profits, business interruption, or any other form of harm caused by the use or inability to use the Website.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. You agree to submit to the exclusive jurisdiction of the courts located in Canada for any disputes arising out of or in connection with these Terms and Conditions.

Online Conduct

You agree to use this Website only for lawful purposes. You are prohibited from posting or transmitting through this Website any unlawful, harmful, defamatory, or otherwise objectionable material. Zaliver reserves the right to suspend or terminate access to the Website for any user who violates these Terms and Conditions.

Arbitration

Any dispute or claim arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration. The arbitration shall take place in Canada, and the decision rendered by the arbitrator(s) shall be final and binding.

Indemnification

You agree to defend, indemnify, and hold harmless Zaliver and its affiliates, directors, officers, employees, agents, and contractors from any claims, damages, costs, or expenses (including legal fees) arising out of or relating to your use of this Website, your violation of these Terms and Conditions, or your violation of any rights of another.

Privacy Policy and Sign-Up Offers

By signing up for our newsletter or promotions, you agree to receive marketing and promotional emails from Zaliver. You may opt-out of receiving such communications at any time by following the unsubscribe instructions included in each email.

Your personal information will be handled in accordance with our Privacy Policy.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

Duruter Trade Ltd
Email: [email protected]
Phone: 437-433-1880
Address: 2351 Kennedy Rd Unit123, Scarborough, ON, M1T 3G9